Coronavirus Useful Information and Links for Individuals and Businesses

Help if you need it

If you need support and have no friends and family to call on, DCC are able to help.

DCC's Community Response Unit supported thousands of residents during the last national lockdown, and it is ready to help those who need it this time around too.

We can help with food deliveries, fetching prescriptions or finding someone to chat with on the phone if you’re lonely.

You can register for help online or you can call us on tel: 01629 535091. Our phone lines are open Monday to Friday from 9am to 5pm. Find out more here

Other useful websites and telephone numbers:



Tideswell Surgery – 01298 871396

Bakewell Surgery – 01629 816636

Eyam Surgery – 01433 630836

NHS Non-emergency – 111                     

NHS Emergency - 999


Derbyshire County Council helplines 


If you have any worries about an elderly neighbour and feel you need to contact Adult Care;

Tel: 01629 533192, then choose option 2, for the care of an adult.



Citizens Advice Bureau

0300 456 8390 – Mon-Fri (9am-4pm) For advice and support for those impacted by Coronavirus,

They will help with Universal Credit applications for those who are not eligible for Statutory Sick Pay or have lost their job. Tel 0800 144 8 144 - Mon–Fri (8am -6pm) freephone service

CAB - the impact on employment

Housing Options/Age UK information for the elderly on Coronavirus

01629 761147


Click here to find a list of food establishments that are now offering a delivery or TakeAways in the Derbyshire Dales during the Covid-19 pandemic.

If you would like your business to be added to the list please sign up here.  This form can be used by any restaurant, bar, pub, brewery, drinks producer, cafe, bakery, farm shop or other establishment offering food and drink via delivery to the public and it's free to list

Business Matters newsletter 23 April 202

DCC Community response unit

Coronavirus - support for businesses

The government has made further funding available for those businesses whose trading ability has been severely affected by COVID Restrictions.


DDDC have now paid out £12.2million to 4,434 businesses since November.

Here's their 1 February update on how each of the grants is progressing:

1. Lockdown Local Restrictions Support Grant (Closed Addendum) 5th November - 1st December
We launched this grant on 26 November. We have paid out more 1,432 grants totalling almost £2.1-million.

Your business may be entitled to a Local Restrictions Support Grant (LRSG) payment if you have been required to close during the national lockdown restrictions from the 5th November to 2 December 2020.

Find out more and apply for LRSG

View the Government guidance on the grant schemes and grant levels available under the LRSG scheme.

For any eligibility queries on the Local Restrictions Support Grant 

please contact:

There are many businesses who have yet to apply for November’s LRSG grant. Go to this webpage and register on the Covid LRSG link.

2. Additional Restrictions Grant: 5th November onwards
Applications launched on 17 December; processing is underway and so far we have paid out 164 grants to a value of £146,094.

The ARG is for businesses not eligible for the LRSG that are required to close or are in the supply chain to a closed sector and can demonstrate that they have significant ongoing fixed business overheads and have been seriously impacted by the restrictions.

Find out more and apply here for ARG

For any eligibility queries on the Additional Restrictions Grant please contact:

3. Wet-led’ pub Christmas Support Payment
We launched applications for this grant on 18 December and 82 grants have been paid (£82,000 in total) from 90 applications received.

  • Pubs had to apply by 31 January, as that is when Govt has set the closing date for the Wet Pubs CSP scheme (this is the only scheme they have set a specific closing date for)

  • Pubs had an email from us before Christmas.

4. Local Restrictions Support Grant (Closed): 2-30 December
Applications have been invited by email from w/c 11 January. This grant is for businesses required to close throughout the Tier 3 restriction period 2-30 December. The grant will be either £1,334, or £2,000, or £3,000 - depending on the Rateable Value of the business premises. 833 businesses have received £1,228,458 (1 February) from 868 applications.

5. LRSG (Open) grant Tier 2 and 3 (leisure): 31 October-4 November & 2-30 December
Applications have been invited by email from w/c 11 January. This one-off £1700 grant is for eligible leisure businesses open but severely impacted during the Tier 2 period 31 October to 4 November and the Tier 3 period 2-30 December.

LRSG (Open) grant Tier 2 (hospitality and accommodation): 31 October-4 November
Applications have been invited by email from w/c 11 January. This one off £250 grant for eligible hospitality and accommodation businesses open but severely impacted during Tier 2 restrictions 31 October to 4 November.
679 businesses have received a total of £203,100 to date from 726 applications.

NOTE re grant 5: Eligible businesses can receive one (not both) of these one-off, flat rate, fixed Open grants to cover all tiering periods between 31 Oct and 30 Dec.

We invited applications for 6, 7 and 8 (below) on 21 January and 1,244 payments from 1,305 applications had been made in the sum of £8,489,415 on 1 February. We are paying the three as a single payment.

6. Tier 4 Local Restrictions Support Grant (Closed Addendum): 31st December onwards

  • £238 for businesses with a rateable value of £15,000 or under

  • £357 for businesses with a rateable value between £15,000 and £51,000

  • £536 for businesses with a rateable value of over £51,000

7. Lockdown Local Restrictions Support Grant (Closed Addendum): 5 Jan -15 Feb

  • £2,001 for businesses with a rateable value of £15,000 or under

  • £3,000 for businesses with a rateable value between £15,000 and £51,000

  • £4,500 for businesses with a rateable value of over £51,000

8. Closed Business Lockdown Payment): 5 Jan-15 Feb
The one-off top-ups will be granted to closed businesses as follows:

  • £4,000 for businesses with a rateable value of £15,000 or under

  • £6,000 for businesses with a rateable value between £15,000 and £51,000

  • £9,000 for businesses with a rateable value of over £51,000

NOTE: Hospitality and accommodation businesses (open in Tier 2 but closed in Tier 3) should apply for both LRSG (Open), for 31 Oct-4 Nov, and LRSG (Closed) for 2-30 Dec. They will get two emails from us inviting two applications, and should reply to both emails. Each email concerns a different payment, so each email will require a separate response. That way they should get both payments they are entitled to.

Last updated:  2 February 2021

Coronavirus - support for businesses 

Derbyshire Dales District Council are encouraging local businesses to sign up for their newsletter. It will provide useful information and guidance on how to access the rates relief, grants and loans on offer.

Hospitality & Tourist Sector

For businesses in the hospitality and tourist sector, Visit Peak District are providing information.

They are asking businesses to complete a survey on how coronavirus is affecting them.

Small Business who don't fall into the SBRR category

DCC have a fund that the economic development team at DDDC can refer cases to for businesses that are not eligible for rate relief and the grants. Anyone who needs help should contact the team to see if they can be referred

If you want to speak to someone in the Economic Development Team about the individual problems facing your business and/or to access discretionary funds available call;


Steve Capes 01629 761371 

Giles Dann 01629 761211

Further guidance on the support for businesses available can be found on the Government Website

HMRC COVID 19 Extension of the Job Retention Scheme Update

HMRC COVID 19 Extension of the Self-Employment Income Scheme Update

Updated 10/11/2020

Hands Face Space.png
Councils launch digital lifeline for Derbyshire high streets; a website which allows shops, cafes, restaurants and other local businesses and community organisations to display their goods and services for online purchasing or booking with options for customers to click and collect or get goods delivered to their door.


£64,000 has been set aside by Derbyshire Economic Partnership (DEP) – a partnership including the county council and Derbyshire’s eight district and borough councils – to pay for free unlimited use of the website for local groups and businesses for 12 months.

The initiative focuses on the market towns of Ashbourne, Bakewell Matlock and Wirksworth which will each have a profile on the website that businesses can join.  Individual businesses not in a town can affiliate with their nearest town.  The scheme is open to any business, anywhere in the district and where there may be a collection of businesses wanting to be involved eg  Hathersage or Cromford, they will be able to have their own group profile.


The information is on the DDDC website; see below.

Businesses should contact shopappy direct on

Clerk: Gill Turner

Rochingham Lodge

Market Square


SK17 8LQ