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Coronavirus Useful Information and Links for Individuals and Businesses

Help if you need it

If you need support and have no friends and family to call on, DCC are able to help.

DCC's Community Response Unit supported thousands of residents during the last national lockdown, and it is ready to help those who need it this time around too.

We can help with food deliveries, fetching prescriptions or finding someone to chat with on the phone if you’re lonely.

You can register for help online or you can call us on tel: 01629 535091. Our phone lines are open Monday to Friday from 9am to 5pm. Find out more here

Other useful websites and telephone numbers:



Tideswell Surgery – 01298 871396

Bakewell Surgery – 01629 816636

Eyam Surgery – 01433 630836

NHS Non-emergency – 111                     

NHS Emergency - 999


Derbyshire County Council helplines 


If you have any worries about an elderly neighbour and feel you need to contact Adult Care;

Tel: 01629 533192, then choose option 2, for the care of an adult.



Citizens Advice Bureau

0300 456 8390 – Mon-Fri (9am-4pm) For advice and support for those impacted by Coronavirus,

They will help with Universal Credit applications for those who are not eligible for Statutory Sick Pay or have lost their job. Tel 0800 144 8 144 - Mon–Fri (8am -6pm) freephone service

CAB - the impact on employment

Housing Options/Age UK information for the elderly on Coronavirus

01629 761147

Business Matters newsletter 23 April 202

DCC Community response unit

Coronavirus - support for businesses

Entrepreneurs offered post-COVID help and funding

A partnership of local authorities across Derbyshire, including Derbyshire Dales District Council, have joined forces to launch Vision Derbyshire to encourage more people living locally to set up their own companies.

Called the ‘Vision Derbyshire Business Start-Up and Business Support Grant Scheme’, it’s open to those who are about to take the plunge or have just started their business journey.

Vision Derbyshire has already assembled a team of local expert business advisors who will be there to offer free advice and support, while funding of up to £10,000 per applicant is also available.

Networking opportunities and help in securing a wide range of services necessary to help entrepreneurs turn their venture into a success will also be a part of the package.

Nothing on this scale has ever been launched in Derbyshire before and, unlike other business support schemes, Vision Derbyshire is targeting entrepreneurs and those aged between 17 and 30, or who are aged over 50 and lost their jobs or livelihoods during COVID.

A funding pot of £550,000, which has been raised through Derbyshire’s involvement in the Government’s Retained Business Rates Pilot scheme, has been set aside to fund companies, with a range of grants available over the next two years.

To find out more about the Vision Derbyshire scheme


visit or email

Updated: September 2021

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Councils launch digital lifeline for Derbyshire high streets; a website which allows shops, cafes, restaurants and other local businesses and community organisations to display their goods and services for online purchasing or booking with options for customers to click and collect or get goods delivered to their door.


£64,000 has been set aside by Derbyshire Economic Partnership (DEP) – a partnership including the county council and Derbyshire’s eight district and borough councils – to pay for free unlimited use of the website for local groups and businesses for 12 months.

The initiative focuses on the market towns of Ashbourne, Bakewell Matlock and Wirksworth which will each have a profile on the website that businesses can join.  Individual businesses not in a town can affiliate with their nearest town.  The scheme is open to any business, anywhere in the district and where there may be a collection of businesses wanting to be involved eg  Hathersage or Cromford, they will be able to have their own group profile.


The information is on the DDDC website; see below.

Businesses should contact shopappy direct on

New business grant scheme

The government announced on 21 December 2021 the introduction of a new grant scheme to support businesses that are experiencing difficulties because of the Omicron variant. Hospitality and leisure premises will benefit from targeted grant support.

While this is good news for those local businesses DDDC ask that they do not contact them until they have more information and have had time to draw up a new payment process.

It is likely that they will be able to identify qualifying businesses from previous Covid grants and will be in a position to contact those businesses direct, rather than receiving applications. 

Government has also announced that the Additional Restrictions (ARG) Grant will be topped up so local authorities can continue to use their discretion to support other businesses in their area, based on local economic need. Again, DDDC will provide more information on this when they have it.

However, at present the District Council’s previous ARG funds have been fully allocated, so until the government provides new funds they have no grant-giving ability.

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